top of page


CGV PatitifaShop, boutique en ligne de produits de beauté et de soins tahitiens

These conditions of sale are concluded on the one hand by PATITIFA SHOP whose head office is located at 39, rue Emile Jamais - 30900 Nîmes, registered in the National Directory of Associations of the prefecture of Gard under number W302018461 hereinafter referred to as " PATITIFA SHOP "and managing the site and, on the other hand, by any natural or legal person wishing to make a purchase via the website hereinafter referred to as" the buyer ".

Article 1: object

These conditions of sale aim to define the contractual relationship between PATITIFA SHOP and the buyer and the conditions applicable to any purchase made through the website The acquisition of a product through this site implies unreserved acceptance by the purchaser of these conditions of sale, which the purchaser acknowledges having read before placing his order. Before any transaction, the buyer declares on the one hand that the purchase of products on the website is not directly related to his professional activity and is limited to strictly personal use and on the other hand to have the full legal capacity, allowing it to engage under these general conditions of sale.


PATITIFA SHOP retains the possibility of modifying these conditions of sale at any time, in order to comply with any new regulations or in order to improve the use of its website. Therefore, the applicable conditions will be those in force on the date of the order by the buyer.


Article 2. Products

The products offered are those which appear on the PATITIFA SHOP website, while stocks last. PATITIFA SHOP reserves the right to modify the product range at any time. Each product is presented on the website in the form of a description showing its main technical characteristics (description, capacity, use, composition, etc.). The photographs are as accurate as possible but do not bind the Seller in any way. The sale of products presented on the website is intended for all buyers resident in countries which fully authorize the entry into their territory of these products.

Article 3. Prices

The prices appearing on the product sheets of the internet catalog are prices in Euros (€) Net of VAT. PATITIFA SHOP reserves the right to modify its prices at any time, it being understood, however, that the price appearing in the catalog on the day of the order will be the only one applicable to the buyer. The prices indicated do not include delivery costs, invoiced in addition to the price of the products purchased according to the total amount of the order.

Article 4. Order and terms of payment

For any order, the buyer must create an account on the website The account creation section is accessible directly from the top menu. At each visit, the buyer, if he wishes to order or consult his account (order status, profile, etc.), must identify himself using his information.

The buyer selects the products he wishes to order, he can modify them if necessary (quantities, references, etc.) in his "basket", checks the delivery address or enters a new one. Then, the shipping costs are calculated and submitted to the buyer, as well as the name of the carrier. Then, the buyer chooses the method of payment of his choice: "Payment by credit card". Finally, the last step offers him to check all the information, read and accept these general conditions of sale by ticking the corresponding box, then invites him to validate his order by clicking on the "Order and pay" button. This last click forms the final conclusion of the contract. Upon validation, the buyer receives an order form confirming the registration of his order.

PATITIFA SHOP offers the buyer to order and pay for his products by credit card:​

Secure payment via the Stripe platform: Stripe is a company whose head office is located at 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, D02 H210, Ireland. Your payment is completely secure thanks to the online payment system of our banking partner STRIPE. Your bank details only circulate on the Internet in encrypted form, that is to say they are coded in such a way as to make them completely unreadable. In addition, they are only processed by the bank and are never in the possession of PATITIFA SHOP.

For delivery outside the European Union, you may also have to pay customs duties when importing the products into the country of the place of delivery.

The confirmation of an order entails acceptance of these conditions of sale, the recognition of having perfect knowledge of them and the renunciation of availing oneself of its own conditions of purchase. All the data provided and the recorded confirmation will constitute proof of the transaction. If the buyer has an e-mail address and if he has entered it on his order form, PATITIFA SHOP will send him by e-mail confirmation of the registration of his order.

If the buyer wishes to contact PATITIFA SHOP, he can do so either by post to the following address: PATITIFA SHOP - 39, rue Emile Toujours - 30900 Nîmes; either by email to the following email address:, or by phone at +33 6 75 61 64 37




Article 5. Retention of title

PATITIFA SHOP retains full and entire ownership of the products sold until full collection of the price, in principal, costs and taxes included.

Article 6. Withdrawal

Under article L121-20 of the Consumer Code, you have a period of fourteen working days from the delivery of your order to exercise your right of withdrawal and thus return the product to us for exchange or refund. without penalty, with the exception of the costs incurred for the return of the ordered item.

If you decide to exercise your right of withdrawal, you must first inform us by mail or email using this model of withdrawal (pdf) if you wish. Beyond the period of fourteen days, the sale is firm and final.

The product must be returned in its original packaging, be in perfect condition, unopened and unused, otherwise the right of withdrawal cannot be exercised.

More info on the right of withdrawal

Article 7. Delivery

Deliveries are made to the address indicated on the order form which can only be in the agreed geographical area. Orders are made by La Poste via COLISSIMO, delivery service with tracking, delivery without signature. Delivery times are only indicative; if these exceed thirty days from the order, the sales contract may be terminated and the buyer reimbursed. PATITIFA SHOP may provide the buyer with the tracking number of his package by email. The buyer is delivered to his home by his postman. If the buyer is absent, he will receive a calling card from his postman, which allows him to collect the products ordered at the nearest post office, during a period indicated by the postal services. The risks associated with transport are the responsibility of the purchaser from the moment the items leave the premises of PATITIFA SHOP. The buyer is required to check, in the presence of the La Poste employee or the delivery person, the condition of the packaging of the goods and their contents on delivery. In the event of damage during transport, any protest must be made to the carrier within three days of delivery.

Article 8. Guarantee

All the products supplied by PATITIFA SHOP benefit from the legal guarantee provided for by articles 1641 and following of the Civil Code. In the event of non-compliance of a product sold, it may be returned to PATITIFA SHOP who will take it back, exchange it or reimburse it. All complaints, requests for exchange or reimbursement must be made by post to the following address: PATITIFA SHOP - 39, rue Emile Jamais - 30900 Nîmes, within thirty days after delivery.

Article 9. Liability

PATITIFA SHOP, in the distance selling process, is only bound by an obligation of means. It cannot be held liable for damage resulting from the use of the Internet network such as loss of data, intrusion, virus, interruption of service, or other unintentional problems.

Article 10. Intellectual property

All the elements of the website are and remain the intellectual and exclusive property of PATITIFA SHOP. No one is authorized to reproduce, exploit, or use for any purpose whatsoever, even partially, elements of the site whether in the form of a photo, logo, visual or text.

Article 11. Personal data

PATITIFA SHOP undertakes to preserve the confidentiality of the information provided by the buyer, which he would have to transmit for the use of certain services. Any information concerning him is subject to the provisions of Law No. 78-17 of January 6, 1978. As such, the Internet user has the right to access, modify and delete information concerning him. He can request it at any time by mail to the following address: PATITIFA SHOP - 39, rue Emile Jamais - 30900 Nîmes. See our privacy policy

Article 12. Settlement of disputes

These distance selling conditions are subject to French law. For all disputes or litigation, the competent court will be that of Gard.

In accordance with the provisions of the Consumer Code concerning "the mediation process for consumer disputes", you have the right to use a mediation service free of charge for the amicable resolution of a dispute between us if you have previously carried out the regulatory procedures incumbent on you ( ).

European platform for online dispute resolution:

​Published on: Thursday, November 19, 2020 - Modified on: July 10, 2022

bottom of page